PRIVACY POLICY

At HEALTHSPACE we are committed to meeting our obligations under the NZ Privacy Act (2020) to protect the privacy of your health information.

We will only collect information that is relevant and required for our treatment purposes or any other purpose that you have authorised.

We may use cookies (a small file that resides on your computer) to help us analyse the number of visitors to our website and to monitor traffic patterns.  A cookie does not provide any identifiable factors and no personal information will be collected by the cookies. Cookies do provide IP addresses, what platform you used (ie. Mac or Windows) as well as the browser and domain you used while accessing our website. .

Privacy Statement Forms

We are committed to safeguarding your privacy and protecting the sensitive medical information you provide to us through this email form. We will use your information solely for the purpose of addressing your inquiries and providing the services you request. We implement stringent security measures to ensure the confidentiality and integrity of your data. 

By submitting a form through our website, you consent to the collection and use of your information in accordance with our Privacy Policy. We do not share your information with third parties without your explicit consent. For further details on how we handle your personal information, please refer to our full Privacy Policy via the link button below.

If you have any concerns or questions about the privacy and security of your information, please feel free to contact us.

Heidi

At Healthspace, we are always working towards improving the quality of care and making your visit as seamless as possible. In line with this goal, we’re thrilled to introduce Heidi—an innovative note-taking assistant designed to enhance how we capture and manage your medical information. Below is a closer look at Heidi AI and how it benefits both you and our medical team.

    • Heidi is an advanced AI tool that assists our healthcare professionals by documenting key aspects of your consultation.

    • Operating in the background, it captures essential information such as your symptoms, medical history, and your doctor’s recommendations, allowing for smooth and uninterrupted appointments.

    • By automating note-taking, Heidi ensures that we maintain detailed and accurate medical records without interfering with your visit.

    • More Focus on You: With Heidi handling the notes, our healthcare providers can focus entirely on you during your consultation, leading to enhanced communication and a stronger patient–doctor connection.

    • Precision and Detail: Heidi records consultations with remarkable accuracy, ensuring that no critical information is missed. This thorough documentation helps in better diagnosis and treatment planning.

    • Improved Efficiency: Heidi reduces the time doctors spend on paperwork, freeing them to focus on patient care. This leads to shorter waiting times and more time dedicated to addressing your healthcare needs.

    • Consistency in Care: Heidi ensures that your records are always documented thoroughly, providing continuity of care. This means that whether you see the same doctor or another practitioner, they will have access to consistent and complete information about your health.

  • Your Privacy and Consent

    Your privacy is very important to us. If you have any concerns about the use of Heidi during your appointment, simply let your doctor know. We fully respect your preferences and will gladly switch to traditional note-taking methods